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Home > Frequently Asked Questions

Frequently Asked Questions

Q: When will my order be shipped?
A: Usually the order will be shipped in 5 days after you place the order. If some of your orders is out of stock, we will let you know in advance. 

Q: When will my order arrive? 
A: It depends on which shipping method you choose - the approximate time is shown at the options. Usually, air shipping is a lot faster but also more expensive. The other shipping ways that offer delivered duty paid service could be a good option for shops if you are not in a hurry.

Q: Are all the shipping methods door-to-door?
A: Yes, we ship all orders door-to-door. 

Q: What does DPD(delivered duty paid ) mean?
A: That means we will pay for import duty, taxes, and security clearance.